Homeowner services

Hot water repairs, replacement and installation

Not enough hot water, leaks, or strange noises from your system? Cold showers and dishes that won't come clean throw out your whole routine, and a faulty hot water system often needs attention sooner rather than later.

We repair a wide range of hot water problems, from a pilot light going out to a system that needs replacing. We also install new hot water systems.

If it's time for a new one, we'll help you choose an energy-efficient system that suits your home and budget, and install it properly.

Thermann gas continuous flow hot water unit mounted on an exterior wall

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Signs your hot water system needs attention

Hot water systems usually give warning signs before they fail completely. If you notice any of these, it's worth getting a licensed plumber to take a look before the problem gets worse.

  • Water that only runs lukewarm, or runs out much faster than it used to
  • Water pooling around the base of the tank or dripping from the relief valve
  • Rusty, brown or cloudy hot water coming from the taps
  • A gas pilot light that keeps going out
  • Rumbling, banging or popping noises from the tank
  • A system that is more than 10 years old and starting to play up

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How we do it

  1. 1

    Inspection

    We inspect your system to find the cause of the problem.

  2. 2

    Repair

    We diagnose and fix what can be fixed.

  3. 3

    Replacement

    If your system is at the end of its life, we recommend and fit the right replacement, considering its age and performance.

  4. 4

    Installation

    New systems installed properly for a reliable hot water supply.

Why TM Pro

Why choose us for hot water

  • Longer system life

    Proper servicing and repairs help your system last longer.

  • Licensed and insured

    Hot water work done by licensed, insured plumbers.

  • Professional service

    Tidy, on-time work and clear communication.

  • Lower running costs

    Advice on efficient systems to help lower your bills.

  • Free quotes

    Know the price before any work starts.

  • Trained plumbers

    Experienced with a wide range of hot water systems.

Frequently asked questions

Hot water FAQs

Should I repair or replace my hot water system?

It depends on the fault and the condition of the tank. Parts like thermostats, elements and valves can often be replaced, but a leaking tank usually means the system needs replacing. We'll inspect it and give you an honest recommendation.

Why is my hot water running out quickly?

Common causes include a faulty element or thermostat, sediment build-up inside the tank, or a system that is too small for your household. We find the cause first so you only pay for the fix you need.

What type of hot water system is best for my home?

The right system depends on your household size, how much hot water you use, and whether you have gas connected. We'll talk you through the options and help you choose an energy-efficient system that suits your home and budget.

Is water leaking from the relief valve normal?

A small amount of water releasing from the valve can be normal as the tank heats up. A constant drip or a steady flow is not, and it should be checked by a licensed plumber.

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Need a plumber? Get a quote.

Monday to Friday, 7am to 5pm. Up-front pricing with no hidden extras.